Contact

How Can We Help?

Owned and operated by Leisure Way LLC, we welcome every question about your home leisure experience.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@leisurequarters.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM-5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please visit our Return Policy page for full details on how to start a return and what qualifies.

Can I exchange an item for a different model?

Exchanges are handled through our returns process. Simply initiate a return within the 30-day window and place a new order for the item you prefer.

How do I choose between different projector models?

Consider the room size, desired screen distance, and whether you plan to use it primarily for movies, gaming, or presentations. Our product pages include specifications to help you compare throw distance, resolution, and brightness.

What should I know before purchasing a massage chair?

Think about available floor space, preferred massage styles, and any specific features like zero-gravity recline or heat therapy. Each product listing details dimensions and program options so you can find the right fit for your room.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Surround Sound Systems
Massage Chairs
Projectors
Pool Tables
Order or Shipping Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Most inquiries are answered within one business day so you can make informed decisions quickly.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.

30-Day Returns

If something is not the right fit for your space, our return policy gives you 30 days to start the process.